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Credit Controller

Manchester Office

Job description

Entrepreneurial zeal and a drive to do things differently have spurred Greenergy to grow from a bedroom start-up to become the UK’s leading fuel supplier. Good customer service is central to our mission and we constantly strive to be a company that’s easy to deal with by streamlining procedures and eliminating bureaucracy. Choose to work for Greenergy and you’ll find that we are welcoming, logical and efficient. We endeavour to approach the status quo of an established industry with fresh eyes. Visit our website to find out more: www.greenergy.com

The Role

Location: Manchester

Hours: Full time - 37.5 hrs per week

Salary: Competitive

Main purpose of role: To manage payments and mitigate risk across all areas of the business. To support sales growth and minimise bad debt.

Responsibilities include, but are not limited to:

  • Management of new account take on process to include credit check of prospect, obtaining credit insurance or appropriate security and set up in all systems.
  • Maintain appropriate credit lines for existing customers to include regular reviews.
  • Daily order approval for customers with restricted credit headroom, to include obtaining pre-payment where appropriate.
  • Supply side credit risk assessment as required by the business, to include financial analysis and detailed report writing on counterparties.
  • Manage relationships with commercial colleagues and internal customers.
  • Report daily to the business on headroom breaches and action taken to mitigate risk.
  • Drive continuous improvement within an environment of strong internal control and excellent customer service.
  • Dealing with internal queries about payments, ensuring customers pay on time
  • Managing the collection of all payments and debts for Key accounts
  • Regularly making contact with customers to ensure all relevant debts are managed as necessary
  • Support the Sale Ledger department with customer queries and resolutions
  • Ensure ledgers are kept tidy and clear downs performed to ensure credit balances are allocated where appropriate

Skills & Knowledge


  • Working towards Credit Management qualification.
  • Extensive experience of credit risk analysis in a business to business environment.
  • Ability to deal with difficult customers in a professional manner.
  • Good analytical skills, attention to detail and a high level of numeracy
  • Excellent ability to communicate and influence at all levels. Ability to understand problems quickly and communicate complex issues in simple terms.
  • Demonstrable track record of continuous improvements in managing, processes and systems.
  • Ambitious, enthusiastic and looking to progress within a reputable and fast moving organisation.


  • Knowledge of Oracle
  • Experience of the road fuel industry

People are key to our continuing success; we work hard to reward, develop and retain staff. We offer a competitive salary, career progression opportunities, along with a comprehensive benefits package which includes;

  • 25 days holiday per year, increasing by 1 day after 5 years’ service for every full year up to a maximum of 30 days plus bank holidays
  • Private Medical Insurance, Worldwide Travel Insurance, Life Insurance
  • Company Pension
  • Eye Care Vouchers, Flu Jabs, Ride to Work Scheme
  • 24/7 Employee Assistance Programme.

Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.

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